Fees and Conditions
Session Fees And Rebates
This practice offers specialised clinical psychology, somatic psychotherapy and Internal Family Systems (IFS) Therapy for adults.
As it is a private practice providing longer-term, depth-oriented therapeutic work, fees reflect current professional standards and specialist training. Please contact the practice for current consultation fees and rebate information.
Please note that due to high demand, there may be a wait period for new appointments.
Medicare Rebates | Mental Health Care Plan
A Medicare rebate is available to people who have a valid Mental Health Care Plan prepared by their GP or Psychiatrist.
You will need to book an appointment with your GP to discuss this. Inform the receptionist about the reason for your visit when you are booking, as you will require a longer appointment time. A review by your GP/Psychiatrist is required after the first 6 sessions.
If you are referred to Freya under a Mental Health Care Plan, you can claim a rebate from Medicare for up to 10 individual sessions per calendar year at the rate applicable for clinical psychologists.
Private Health Care Rebates
Private health care funds may offer a rebate for psychological services generally between $50-100 per session. Contact your health care fund to find out the level of your rebate, as this varies between funds.
Please note that it is not possible to receive a Health Fund rebate for a session that has been rebated via Medicare.
External funding sources
In certain circumstances sessions may be covered by an insurance company (e.g. after an accident). Funding will need to be pre-approved by your claim manager before booking sessions.
Please note that Freya is not a registered NDIS provider, therefore, clients wishing to claim the cost of sessions through NDIS must be self-managed. Freya is not able to make claims through the NDIS portal for clients who are managed directly by NDIS.
Conditions And Confidentiality
Cancellations or Non-Attendance
If you cannot attend an appointment for any reason, please telephone at least 48 hours in advance so that another person on the waiting list can have that appointment time.
- For cancellations providing between 1 and 2 business days notice, you will be charged 50% the cost of the missed appointment.
- For cancellations providing less than 1 business days notice (or non-attendance), you will be charged 100% the cost of the missed appointment.
Please note that a missed appointment fee cannot be claimed through Medicare.
Confidentiality
Any information you disclose to a psychologist is confidential. This means that the psychologist will not share any information about you to another person unless you give your written permission.
There are some exceptions to this. If the psychologist thought you were at risk of harming yourself or another person, then she has an obligation to disclose the minimal amount of information necessary to try and prevent that from happening. Also, if the psychologist believes a child or teenager may be, or has been subject to physical, sexual or emotional abuse or neglect, then she must report this to the authorities by law. Psychologists must also report unregistered firearms.
If your therapy notes are subpoenaed by a court the psychologist may be legally obliged to make these available (although every effort will be made to protect your confidentiality in this circumstance as much as possible).


