Fees and Conditions

Session Fees And Rebates

Currently, fees for individual therapy sessions are set at $265 for a 50-minute session.

Individual clients with a Mental Health Care Plan will receive a rebate of $141.85 for up to 10 sessions per calendar year, reducing the cost of sessions to $123.15 out of pocket. Private Health insurance rebates vary between insurers.

Medicare Rebates | Mental Health Care Plan

If you are referred to a psychologist by your GP you can claim a rebate from Medicare for up to 10 individual sessions and 10 group sessions in a calendar year.

A Medicare rebate is available to people who have a Mental Health Care Plan prepared by their GP or Psychiatrist.  You will need to book an appointment with your GP to discuss this.  Inform the receptionist about the reason for your visit when you are booking, as you will require a longer appointment time.  A review by your GP/Psychiatrist is required after the first 6 sessions.

Private Health Care Rebates

Private health care funds may offer a rebate for psychological services generally between $50-100 per session.  Contact your health care fund to find out the level of your rebate, as this varies between funds.

Please note that it is not possible to receive a Health Fund rebate for a session that has been rebated via Medicare.

External funding sources

In certain circumstances sessions may be covered by an insurance company (e.g. after an accident). Funding will need to be pre-approved by your claim manager before booking sessions.

Please note that Freya is not a registered NDIS provider, therefore, clients wishing to claim the cost of sessions through NDIS must be self-managed. Freya is not able to make claims through the NDIS portal for clients who are managed directly by NDIS.

Conditions And Confidentiality

Cancellations or Non-Attendance

If you cannot attend an appointment for any reason, please telephone at least 48 hours in advance so that another person on the waiting list can have that appointment time.

  • For cancellations providing between 1 and 2 business days notice, you will be charged 50% the cost of the missed appointment.
  • For cancellations providing less than 1 business days notice (or non-attendance), you will be charged 100% the cost of the missed appointment.

Please note that a missed appointment fee cannot be claimed through Medicare.


Any information you disclose to a psychologist is confidential. This means that the psychologist will not share any information about you to another person unless you give your written permission.

There are some exceptions to this. If the psychologist thought you were at risk of harming yourself or another person, then she has an obligation to disclose the minimal amount of information necessary to try and prevent that from happening. Also, if the psychologist believes a child or teenager may be, or has been subject to physical, sexual or emotional abuse or neglect, then she must report this to the authorities by law. Psychologists must also report unregistered firearms.

If your therapy notes are subpoenaed by a court the psychologist may be legally obliged to make these available (although every effort will be made to protect your confidentiality in this circumstance as much as possible).

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